Spares and Repairs
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Customer support and backup are paramount to our business. Real customer after sales service is very important to us, and our time and experience is always freely given, not only during the design and installation phases, but also and perhaps most important, is our wish to help with any problems or changes after the project is finished.
Quality products deserve quality service - a tenet often forgotten by larger organisations. We prefer to work in close partnership with our customers to provide as much or as little help and guidance as they wish.
ZABAG & HEDA EQUIPMENT
Davidson & Pearson source products from a prestigious German manufacturer called Zabag Security Engineering GmbH. who are based near Chemnitz, in the Saxony region of Germany. For over 25 years however we have also been the sole supplier of Heda perimeter security products in the UK.
Many of the gates we supplied at the beginning are still operating successfully today, and because we maintain full archive files for all installations we are able to supply whatever spare parts may be needed; from a complete cantilever gate leaf destroyed in a collision to a replacement proximity switch.
A small stock of electrical and mechanical spares for all products are kept at our warehouse in Kemsing, and by using a local courier service we are able to offer a ‘next day' delivery service on stock items, at reasonable cost (depending on weight etc.) to anywhere in the UK.
If required, and we strongly recommend, we can provide routine maintenance for all Heda & Zabag products, supplied by us, whatever the age of the equipment.
As the first UK Distributors for Daab Portteknik AB (Daab Entrance Technology), Davidson & Pearson also hold stock of not only new DAAB Rising Arm Barriers and Swing Gate Drive Units, but also most optional accessories, including below boom skirts, full skirts, tip rests, control panels, add on cards, drive arms etc. etc.
We also keep a very comprehensive range of spare parts for all DAAB equipment and in most cases can offer next day courier deliveries.